Contact us

Contact Us – Loongtown UK

We're a small UK-based team, and we're here to help.

Whether you have a question about sizing, delivery, returns, or just want to check on your order, Just reach out. We reply to every email personally.

📧 Email Us

info@loongtownuk.com

We aim to reply within 24 hours, Monday–Friday (9am–5pm GMT).

Please include your order number if your enquiry is about an existing order—it helps us find your details faster

📞 Call Us

+44 7577 336243

Available Monday–Friday, 9am–5pm GMT.

If we're unable to take your call, please leave a voicemail with your name and order number, and we'll call you back the same day.

📍 Returns Address

Loongtown UK
34 Hunter Street
Cardiff, Wales, CF10 5GX
United Kingdom

We are an online store, so visits are by appointment only. However, you're always welcome to write to us here.

🕒 Business Hours

Monday – Friday: 9:00am – 5:00pm GMT
Saturday – Sunday: Closed
Public holidays: Closed

📬 Send Us a Message

Prefer to write your own email? Use the form below and we'll get back to you within 24 hours.