Terms of service

Last updated: January 02, 2026

Welcome to Loongtown UK operated by GECOMMERCE LTD! By using our website https://loongtownuk.com or purchasing our products, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Accounts & Access

  • You must be at least the age of majority in your country to use our Services.

  • When creating an account or placing an order, you agree that the information provided (name, email, billing/shipping address, payment details) is accurate and complete.

  • You are responsible for keeping your account credentials secure. Sharing or transferring accounts is not allowed.

2. Products & Descriptions

  • We aim to provide accurate product descriptions, but colors and appearance may vary by device.

  • All product descriptions, availability, and pricing may change at any time without notice.

  • We reserve the right to limit quantities or discontinue products.

3. Orders & Payment

  • Orders are offers to purchase. We confirm acceptance by processing your payment.

  • Prices shown at checkout are final and may include applicable taxes and shipping charges.

  • Orders are for personal use only; resale or commercial use is prohibited.

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

  • Risk and title transfer to you once products are with the carrier.

5. Refunds & Returns

  • All returns and refunds are handled according to our Refund Policy. Please review it for details.

6. Intellectual Property

  • All website content, images, logos, product names, and designs are owned by Loongtown UK or its licensors.

  • You may not use our intellectual property without written consent.

7. Third-Party Tools & Links

  • Our website may include links or tools from third parties. We are not responsible for third-party content, privacy, or accuracy.

  • Use of such tools is at your own risk.

8. Relationship with Shopify

  • Loongtown UK is powered by Shopify. All purchases are made directly with us.

  • Shopify is not responsible for orders, products, or any issues arising from your transactions with us.

9. Feedback

  • Any ideas, suggestions, or feedback you submit may be used by Loongtown UK for commercial or non-commercial purposes without compensation.

10. Prohibited Uses

You may not:

  • Use our Services for unlawful purposes, to harass, defraud, or infringe on intellectual property.

  • Transmit viruses or malicious code.

  • Collect personal information of other users without consent.

  • Spam, phish, or disrupt website security.

Violations may result in suspension or termination of your account.

11. Disclaimers & Limitation of Liability

  • Our Services and products are provided “as is” and “as available.”

  • Loongtown UK is not liable for any damages, including lost profits, data loss, or other incidental or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless Loongtown UK, Shopify, and affiliates from claims or damages arising from your use of the Services or violation of these Terms.

13. Governing Law

  • These Terms are governed by the laws of the United Kingdom.

  • You agree to the jurisdiction of UK courts for any disputes.

14. Changes to Terms

  • We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.

15. Contact Information

If you have questions about these Terms, contact us:
📧 Email: info@loongtownuk.com
📞 Phone: +44 7577 336243
🏢 Address: 34 Hunter Street, Cardiff, Wales, CF10 5GX, United Kingdom